Always encourage open communication: A big one for me is listening to what your team members have to say. ‘These times can be hard for a lot of people so I think it is important that we are checking with each other and offering support where we can. Organise weekly zoom calls: whether is for a quiz night of just simple for a catch up and set up a Whatsapp group chat for checking in, this could also be where you share any creative ideas but it is important not to lose connection with each other. During last year’s lockdown we always kept our team up to speed with the business and we believe that was also key for them in feeling secure.” Dan Mewies, founder of Mewies & Co and Authentic Beauty Concept UK Ambassador When we opened the salon 12 months ago we decided not to have a salon manager but instead a team of managers that can all help each other and support our salon ethos of mindfulness. We’ve enjoy regular yoga classes together and we pride ourselves on our open door policy. “As a salon we have created a mindfulness experience for clients and we’re always keen to embrace this as a team. They share the ways you can help to lift spirits during Lockdown 3. But it’s not impossible as these five salon owners prove. We look forward to providing you with the highest quality of service.In lockdown, and without day-to-day contact, it can be hard to boost the mood of your team. Thank you for your understanding and cooperation. Please note that we require a signed copy of this agreement before we can proceed with your appointment. You agree to be responsible for any charges resulting from a violation of this policy. If you choose to do so, it is at your sole discretion, and we are not liable for any inconvenience or loss of income that may result.īy signing this agreement, you acknowledge that you have read and understood our cancellation policy. We strongly advise against taking time off work or other commitments to receive our services. It's important to note that getting hair services is a luxury, and we appreciate your understanding and cooperation in working with us to schedule appointments that are convenient for you. Our policies are in place to protect our business and to ensure that we provide our clients with the best possible service. In the rare instance that we need to reschedule your appointment, we assure you that any deposit made will be applied towards your next scheduled appointment. Thank you for your understanding and cooperation in this matter. For example, if you have booked a full custom color but decide to switch to a haircut on the day of your appointment or within 48 hours of it, we will need to apply the half fee of the original custom color service. In the event that you do need to make a change, please be aware that a fee equal to half of the full service will be charged. Request that you refrain from changing your scheduled service within 48 hours of To ensure efficient scheduling and respectful treatment of our time, we kindly If you are unable to attend your appointment due to illness and you provide less than 48 hours' notice, you will be responsible for 50% of the booked service. Your health and the health of our team and other clients is of utmost importance to us. Please do not come to the salon if you are symptomatic. If you are feeling unwell, we kindly request that you reschedule your appointment for another time. If you cancel or reschedule with less than 48 hours' notice, you will be responsible for 50% of the booked service, even if you reschedule to a later time. If you need to do so, we kindly request that you provide us with at least 48 hours' notice. We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. By booking an appointment with us, you agree to our cancellation policy as outlined below: To confirm your appointment, we require a 50% of services booked retainer fee which will be applied to your service. As a small business, we require financial stability, and enforcing our cancellation policy is essential to maintaining that stability. At Salon Mood we take great pride in providing exceptional service and respecting the value of your time.
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